Rethink to Thrive

Content that helps corporate leaders and their professional teams rethink, revise, and reinvent their cultural narratives to thrive during organizational change.

Content Available: Thought Leadership | Solutions Journalism | Diversity, Equity & Inclusion Education | Internal Communications & Employee Experience

Dahna M. Chandler, MPS, EdD'22
Award-Winning B2B Journalist & Educational Content Creator 

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Is Your Diversity and Inclusion Program Age-Appropriate?

Aging is an uncomfortable topic that people have struggled to discuss since ancient times. That same discomfort exists in organizational diversity and inclusion (D&I) initiatives, too, and failing to face it head-on may result in age discrimination complaints. While many CEOs experience success with overall D&I programs, a PwC study found only 8 percent of CEOs target age-related D&I in their policies. Click on the link above to read more about how to address this issue.

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A Diverse Workforce Demands An Inclusive Workplace Culture

Diversity is incredibly important to a company’s workforce. Not only does it ensure that workforces reflect the populations they draw from, but it also helps drive innovation and supports revenue growth. But in pursuit of diversity, companies often focus only on representation when that is only part of the equation. Creating an inclusive culture where everyone in your company feels included, supported and respected is critical.

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Credit Risk Training Attracts & Retains Best Employees

Senior executives in the banking industry are retiring, and banks are hard-pressed to replace them. Intensifying the problem is the fact that during the Great Recession, financial institutions hired fewer bankers in their mid-30s and 40s. Technology has eliminated some banking tasks in recent years, causing bank hiring managers to believe that they could hire fewer professionals. But, the talent gap continues to challenge the industry. Here's how to close the talent gap with credit risk training to attract and retain the best employees.

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Ways to Reduce Credit Risk & Employee Friction at Banks

Determined to increase sales and market share, banks continue to focus on external communications. They develop marketing and corporate communications strategies designed to reach target audiences and convert them to bank customers. Undoubtedly, developing strong external communications programs to reach audiences continues to be critical to bank revenue growth. However, recent events in the lending community that led to significant loss...

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Credit Risk Training for Bankers: The Robust Response to Aggressive Federal Regulation

This is a blog post that I pitched, researched, and wrote for a 40-year-old banking industry consultant that provides credit risk training. Here, I show senior banking leaders how banks can manage the regulatory environment while helping preclude future meltdowns by taking steps today to address rising credit risk. One critical way to confront credit risk is through investing in ongoing, robust credit risk training for bankers. While some banks are cutting back on this training, this post shows why it’s not advisable as regulation and risk grow.

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HR & Credit Administration Collaborate to Train Bankers

Today, organizations must develop a collaborative leadership culture that facilitates employee engagement to achieve institutional goals and objectives. Commercial banks are no different, especially in the credit environment they now face. In the post-global financial crisis economy, alleviating financial threats is critical to preventing financial losses. All employees must work as a team and understand the key role they each play in...

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Taming the Savage Culture: A Q&A with Tim Mulligan

When Tim Mulligan became chief HR officer at the world-famous San Diego Zoo in 2004, the workforce was tired, stressed, distracted and disconnected. That was bad for them, the customers and the bottom line, so Mulligan immediately began focusing on shifting the organization’s culture. He has helped remake the zoo into a place where its workers are more focused, healthy and engaged. Today, as the zoo celebrates its 100th anniversary, it does so in an award-winning environment that’s more profitable and provides an exception employee experience...